What is the CRM and what is it used for?
The CRM is a customer relationship management system that centralizes contacts, conversations, sales, and customer history, helping your company sell more and provide better service.
Who is this CRM designed for?
The CRM is suitable for companies of all sizes that want to organize customer support, manage leads, track sales, and improve customer relationships.
What communication channels does the CRM support?
The CRM integrates multiple channels such as WhatsApp, Instagram, Facebook, Telegram, email, and others, allowing you to manage all conversations in one place.
Can multiple agents use the CRM at the same time?
Yes. The system supports multiple users, with role-based permissions, shared inboxes, and full conversation history per agent.
Does the CRM include a sales pipeline?
Yes. You can create custom pipelines, move deals through stages, and track conversion metrics in real time.
Do I need to install any software to use the CRM?
No. The CRM is 100% cloud-based and can be accessed through any modern web browser on desktop or mobile devices.
